Terms of Service

Last Updated: 20 September 2026

These Terms of Service (“Terms”) apply to your use of the Med Peptides UK website and to orders placed through our website.

Please read these Terms carefully before using our website or purchasing our products.

1. About Us

This website is operated by Med Peptides UK.

We supply products intended for research and laboratory purposes to universities, laboratories, research institutions, businesses and individual customers.

Our contact details are provided at the end of these Terms.

By using our website or placing an order, you agree to these Terms and acknowledge our applicable Privacy Policy, Shipping Policy and Return & Refund Policy.

Nothing in these Terms limits or excludes any rights that cannot lawfully be limited or excluded.

2. Age Requirement

You must be at least 18 years old to place an order through our website.

By placing an order, you confirm that:

• You are at least 18 years old.
• The information you provide to us is accurate and complete.
• You are legally capable of entering into a binding contract.
• Your purchase and intended use of the products comply with applicable laws and regulations.

We may refuse or cancel an order where we reasonably believe these requirements have not been satisfied.

3. Research-Use Products

Products sold by Med Peptides UK are supplied for research and laboratory use.

Customers are responsible for ensuring that their purchase, possession, handling, storage and intended use of a product comply with all applicable laws and regulations.

By purchasing a product, you acknowledge its stated intended purpose and agree to follow any product information, storage requirements and safety information supplied with or displayed for the product.

You must not purchase or use our products for an unlawful purpose.

We reserve the right to refuse or cancel an order where we reasonably believe that a product may be purchased or intended to be used contrary to its stated purpose, these Terms, or applicable law.

4. Orders and Acceptance

Orders placed through our website are subject to availability and acceptance by Med Peptides UK.

An automated order confirmation confirms that we have received your order. It does not necessarily mean that we have accepted the order.

Unless we expressly tell you otherwise, acceptance occurs when your order has been processed for dispatch or dispatched.

We may refuse or cancel an order where we have a legitimate reason to do so.

Reasons may include, but are not limited to:

• A product being unavailable or out of stock.
• An error in the price, description or availability of a product.
• Payment being declined, reversed or not successfully completed.
• Suspected fraud, unauthorised payment activity or other security concerns.
• Concerns regarding the intended use of a product.
• An order exceeding applicable purchase or quantity limits.
• An order that we reasonably believe may breach applicable laws, regulations or these Terms.
• Incomplete, inaccurate or unverifiable customer or delivery information.
• An inability to deliver to the address provided.
• Circumstances outside our reasonable control that prevent us from fulfilling the order.

Where reasonably appropriate, we will provide an explanation if we refuse or cancel an order.

If we cancel an order after receiving payment, we will refund any amount due to you using the original payment method unless another method is agreed or required.

Nothing in this section affects your statutory rights.

5. Product Information

We take reasonable care to ensure that product descriptions, specifications, images and other information displayed on our website are accurate.

We may update product information from time to time to reflect changes to specifications, packaging, availability or other relevant information.

Product images are provided for illustration and identification purposes. Packaging or appearance may vary where this does not materially alter the product ordered.

If we discover a material error affecting a product you have ordered, we may contact you before fulfilling the order and, where appropriate, give you the opportunity to proceed with or cancel the order.

Nothing in this section affects your legal rights where goods are faulty, materially different from their description, or otherwise do not meet requirements imposed by applicable law.

6. Prices and Payment

Prices are displayed on our website in the currency indicated at checkout.

Any applicable delivery charges or other charges will be displayed or explained before you place your order.

We may change our prices at any time. Price changes will not normally affect an order that we have already accepted.

If an obvious pricing error occurs, we may contact you to explain the error and offer you the option of proceeding at the correct price or cancelling the affected order.

Payment must be made using one of the payment methods available at checkout.

Orders may be withheld or cancelled where payment is unsuccessful, reversed or reasonably suspected to be unauthorised or fraudulent.

7. Delivery

Delivery options, estimated delivery times and applicable charges are provided on our website or during checkout.

Delivery times are estimates unless we expressly agree to a specific delivery date.

We will take reasonable steps to deliver orders within the applicable timeframe.

We are not responsible for a delay caused by circumstances outside our reasonable control, provided that we take appropriate steps required by applicable law and inform affected customers where reasonably practicable.

Nothing in this section removes any statutory rights relating to delivery.

Further information is available in our Shipping Policy.

8. Consumer Cancellation, Returns and Refunds

If you purchase from us as a consumer, you may have statutory rights to cancel an online purchase.

Where the statutory cancellation right applies, you will generally have 14 days after receiving the goods to tell us that you wish to cancel. You will then generally have a further 14 days to return the goods.

Certain goods or circumstances may be excluded from the statutory cancellation right where an exception provided by law applies.

Any exception will only be relied upon where legally applicable.

Your statutory rights relating to faulty, damaged, misdescribed or otherwise non-conforming goods are separate from the right to change your mind and are not affected by these Terms.

Details about requesting a return, applicable return conditions, return costs and refunds are set out in our Return & Refund Policy.

Nothing in our Return & Refund Policy or these Terms limits any statutory rights that apply to you.

9. Customer Responsibilities

You are responsible for:

• Providing accurate billing, delivery and contact information.
• Checking that products are suitable for your intended lawful research purpose before ordering.
• Following applicable storage, handling and safety requirements.
• Ensuring that your possession and use of products comply with applicable laws and regulations.
• Preventing unauthorised access to products after delivery.

You must not use our website to engage in fraudulent, unlawful or abusive activity.

10. Intellectual Property

Unless otherwise stated, the content of this website, including our original text, graphics, branding, logos, photographs, product descriptions, website design and downloadable materials, is owned by Med Peptides UK or used with the permission of the relevant rights holder.

You may use website content for ordinary personal browsing and purchasing purposes.

You must not reproduce, distribute, commercially exploit, republish or substantially copy protected website content without our permission unless permitted by applicable law.

Third-party trademarks and other intellectual property remain the property of their respective owners.

11. Misuse of Products

Customers are responsible for using products in accordance with their stated intended purpose and applicable law.

Med Peptides UK is not responsible for loss or damage resulting solely from a customer’s unlawful use, deliberate misuse, improper storage, improper handling or use contrary to clear product instructions where that loss or damage was not caused by a breach of our legal obligations.

This provision does not exclude or restrict liability where doing so would be unlawful.

12. Our Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms is intended to exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted.

If you are purchasing as a consumer, these Terms do not exclude your statutory rights in relation to goods, including applicable rights concerning goods that are faulty, unsafe or not as described.

We are not responsible for losses resulting from circumstances outside our reasonable control or losses caused solely by your unlawful use, misuse or failure to follow clear handling, storage or product instructions, except where we remain responsible under applicable law.

If you purchase products wholly or mainly for business purposes, different legal rules may apply to your contract with us. Nothing in this section excludes liability that cannot lawfully be excluded in a business-to-business contract.

13. Website Availability

We aim to keep our website available and accurate but cannot guarantee that it will always operate without interruption or technical errors.

We may temporarily suspend access to some or all of the website for maintenance, security, updates or circumstances outside our reasonable control.

We may modify or discontinue website features where reasonably necessary.

This does not affect rights relating to an order that we have already accepted.

14. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection law.

Please read our Privacy Policy for information about how we collect, use, store and protect personal information.

15. Changes to These Terms

We may update these Terms from time to time, including to reflect changes to our business, website, products or applicable legal requirements.

The Terms applicable to an order will generally be those in effect when the order is placed, unless a change is required by law or otherwise lawfully applies.

The latest version of these Terms will be published on our website with the date it was last updated.

16. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

17. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, subject to any mandatory legal rights that apply to a consumer based on where they live.

If you are a consumer, nothing in these Terms is intended to deprive you of any mandatory protections or rights concerning where legal proceedings may be brought.

If you purchase from us wholly or mainly for business purposes, the courts of England and Wales will have jurisdiction over disputes arising from these Terms, subject to applicable law.

18. Contact Us

If you have questions about these Terms or an order, please contact:

Med Peptides UK

Address:
124 City Road
London EC1V 2NX
United Kingdom

Email: info@medpeptides-uk.com

Website: www.medpeptides-uk.com